Author Archives: ccwatcher

Hyatt Card Now Earns 2x Points on Restaurants, Airline Tickets and Car Rentals

Hyatt Credit CardChase just announced a number of changes to its Hyatt Credit Card offer, most of them for the better. While you now must spend at least $1,000 within your first 3 months of cardmembership to earn 2 free nights (as opposed to earning your free nights after just a single purchase), you’ll now earn 2x points for every $1 spent at restaurants, on airline tickets purchased directly with the airline and at car rental agencies.

Cardmembers will now also be able to earn status faster by receiving 2 stay and 5 night credits towards Diamond status when they spend $20,000 during the calendar year, and an additional 3 stay and 5 night credits when they spend $40,000 during the calendar year.
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Get $5 Back on $5+ Purchase at McDonald’s, Plus More Amex Twitter Deals

McDonald's $5 Off $5 PurchaseThe popular Amex/Twitter deal at McDonald’s is back–when you tweet #AmexMcDs, you’ll get $5 back on your next in-store purchase of $5 or more at McDonald’s with your synced American Express card. Full terms of the promo are available here.

For those unfamiliar with how Amex/Twitter deals work, see this post for a detailed explanation of how to sync your American Express card with Twitter.
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PenFed Defender American Express Card: 1.5% Cash Back with No Fees

PenFed Defender Cash Rewards AmexThe brand new PenFed Defender American Express Card presents an excellent value in a simple package, offering 1.5% cash back on every purchase with absolutely no fees and no penalty APR. There are no tiers, caps or limits to the amount of cash cardholders can earn and cash back is credited automatically as a statement credit to the account each month. There is one catch, however: you (or your co-applicant) must be in or retired from military service, the Reserves, or the National Guard to qualify.
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Crunching the Numbers – Amex Still Tops in Customer Satisfaction

CFPB Complaints by IssuerBack in June, banking analyst Ken Thomas released a study based on the Consumer Financial Protection Bureau’s complaints database that measured consumer satisfaction. Basically, he took the number of complaints for each issuer and divided that number by the issuer’s market share to come up with an index–the lower the index, the better. The theory was that bigger issuers should naturally have more complaints, so a better gauge of satisfaction would be to normalize the complaints based on market share.

I thought it would be interesting to update these results with the latest months of data.
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