Upgrade to the New Amazon.com Visa
Chase and Amazon.com launched a new version of their co-branded credit card relatively recently, and they have now made it easy for existing card holders to upgrade. The original version of the card earned 3 points on eligible purchases at Amazon and 1 point anywhere else. The new version also earns 3 points on Amazon purchases, along with 2 points on gas, dining, drugstore and office supply purchases, in addition to 1 point everywhere else. You’ll also earn double points for the first 90 days after you enroll.
Points can be redeemed for gift cards, travel or cash. For instance, 5,000 points can be redeemed for a $50 cash check.
One drawback of the new version of the card is that your points are capped at 60,000 per year, whereas the original version has no such limitation. So if you’re a big spender at Amazon, you’ll want to keep the old card.
To upgrade your existing card, call 1-888-247-4080.
Edit 10/22/2010: This card is no longer available. For a list of currently available Chase credit cards, see this list. (Via SD)
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About 4 months ago, I got an amazing offer from Chase Credit Cards for 0% interest on purchases and balance transfers until October 2009. I decided to take it and transfer my one other balance to this card since it was a better deal. I never received any terms and agreements or statements by mail, but I thought everything was ok since I could see everything online. A month went by and I was able to go online and pay my bill. The next month, I couldn’t get to my account online. I called Chase 4 times and couldn’t get past the recording or kept getting transferred to a line that didn’t work (I still have 3 names from the calls). I called a second number and the technician there was great and told me not to worry, my account would be up the next day. I checked and it was not. 3 more phone calls over the next 3 days to Chase and I still could not get to anyone that could help me. 3 different customer service reps told me that I could just pay online when my account was up and there would be no penalty. So, I took their word for it. Then, on a Saturday morning at 7:30am, I got a call from a Chase rep saying that I had not paid my bill and therefore my rates would be going to their defaults of almost 14%. I freaked out, paid the bill over the phone (which cost me an additional $50) and when I woke up, I called 7 times. After 7 calls I finally got to an “advisor” that listened to the whole scenario:
I never received anything in the mail about this account, I could not get online to pay it, I wasn’t receiving statements I could send my payment in with and whenever I called I was assured that I would not be penalized because online being down was not my fault.
He told me that they would review my case and I would receive a letter in 7-10 business days letting me know if they decided to lower my rate back down to 0%. I received a letter that said they had reinstated the “original rates” about 12 days later. I thought the ordeal was done. However, this month I checked and my interest rate is almost 8%. And, just to add fuel to the fire, they sent me 8 offers in the mail that were the exact one that I originally signed up for (0%).
I spent 1.5 hours on the phone getting transferred from customer service to billing to collections back to customer service then finally to another “advisor” (CJ Lamay) who informed me that even though I was not at the 0% that I signed up for, I was also not at the 14% that I had paid when I “defaulted” on my payments. But they couldn’t put me down to the original offer because there were late fees in my account history, though they had been removed at some point. I asked him if I could transfer everything over to a new account using one of the 8 promotions they had sent me (seemed like a reasonable and amicable solution) but was told that I could not pay a Chase card with another Chase card. He did offer some great advice though – I could open a new line of credit, get a check with it, pay the associated fees with that, put the money needed to pay off my balance into my checking account, then close the original account, all to get the offer that I had originally signed up for, but I would have to wait 90 days to do that. I thanked him, hung up and went to capital one where I now have a 0% interest, rewards bearing card that I was able to create online and be approved instantly for, that I have transferred the balance of that chase card to. Please learn from my mistake and NEVER SIGN UP FOR A CHASE CARD!!!!!