Don’t believe everything you read in print. Or, in this case, on Bank of America’s web site. This recent post on FW recounts the problem. Essentially, several people have reported that although their credit card’s terms and conditions state that there should be no fee for balance transfers, they have been charged 3% with no cap. In particular, this seems to be a problem with the BofA Money Return Visa. Here’s the relevant text in question:
Transaction fee for Balance Transfers and Cash Advance Checks: None of each such cash advance (minimum $0 ).
This does nothing to suggest that the fee is actually 3% with no cap; while awkward, it does seem to suggest that there should be no fee. Compare this language to that on cards which do charge 3% with no fee (for example, the WorldPoints Platinum Plus MasterCard):
Transaction fee for Balance Transfers and Cash Advance Checks: 3% of each such cash advance (minimum $10).
To me, it seems more than reasonable to assume that the first card has no fee. Yet the reality is different. The awkward wording for the first card does suggest the possibility that some improper updating of the T&C’s is involved. However, that language has been used on their web site for at least a few months.
Given the potential ambiguity, you would hope that BofA would at least honor the no fee terms for customers who were honestly misled. It wouldn’t hurt to change the terms on their web site, either.